1. Information We Collect

We may collect the following personal and event-related information when you:

• Book our services or fill out an enquiry form
• Interact with us via WhatsApp, phone, email, or social media
• Make payments for our services

Data collected may include:

• Personal Details: Name, phone number, email address, Instagram ID
• Event Details: Venue, date, time, rituals, schedules
• Payment Information: UPI (PhonePe, Paytm, GPay), online banking, cash transaction records
• Communication Records: Calls, emails, WhatsApp messages, service-related conversations

2. Purpose of Collection

Your personal information is collected and used for:

• Service fulfillment: booking confirmations, contracts, invoices, and delivery
• Communication regarding updates, changes, and reminders
• Marketing and promotions (emails, WhatsApp updates, newsletters, social media campaigns)
• Displaying selected works on our portfolio, website, social media, and promotional material
• Compliance with Indian legal, regulatory, and taxation requirements

3. Data Sharing

We may share client information with trusted third parties only when necessary, including:

• Album printers, editors, designers for production of deliverables
• Payment processors and financial institutions for payment verification
• Marketing service providers assisting with campaigns

We do not sell, rent, or disclose personal data to unaffiliated third parties.

4. Data Storage & Security

• Data is stored on secure HDD, SSD, and Google Drive accounts
• All storage is protected with passwords and encryption
• Access is restricted to authorized personnel only

5. Data Retention

• Data is retained indefinitely unless required by Indian law to delete
• Bandhan Studio is not responsible for data loss or deletion once final deliverables have been provided
• Clients may not request deletion of data, except as mandated by law

6. Marketing Communications

• By engaging our services, clients consent to receiving marketing messages via email, WhatsApp, and SMS
• Opt-out requests for marketing communications are not permitted while an active client relationship exists

7. Cookies & Website Tracking

Our website does not use cookies, Google Analytics, or tracking pixels to collect visitor behavior.

8. Legal Basis & Compliance

This Privacy Policy complies with:

• Information Technology Act, 2000 (and amendments)
• Digital Personal Data Protection Act, 2023 (India)

9. Limitation of Liability

Bandhan Studio is not liable for:

• Unauthorized access, loss, or misuse of data beyond its reasonable control
• Data loss due to client negligence (e.g., failure to back up files after delivery)
• Misuse of data by third-party vendors engaged in service fulfillment

10. Jurisdiction

Any disputes relating to this Privacy Policy shall fall under the exclusive jurisdiction of the courts in
[Your City/State], India.

By providing your personal information or booking our services, you acknowledge that you have read and agreed to this Privacy Policy.

Contact
📞 Phone: +91 77718 75011
✉️ Email: bandhanstudio@gmail.com
Response Time: Within 7 working days